We're deliberate about this, because the market oversells it. We don't operate a 24/7 managed monitoring service — for a senior studio, that's a promise that erodes the moment it scales. What we do instead: build the eval and observability layer so your team can operate it, and offer ongoing upkeep — re-running evals, tuning guardrails, watching drift and cost — through an Engineering Partnership or Platform Support retainer.
- →Build / setup is project-shaped — harness, dashboards, guardrails, CI — delivered directly
- →Ongoing watching runs through Engineering Partnership or Platform Support, on terms you can rely on
- →The eval suite and observability stack live in your environment — not a black-box service desk
Honest up front: nobody buys a managed-ops promise we don't make.