Most rescue engagements start with one of the patterns below. The triage doesn't change much by category — the same 48-hour framework applies — but it helps to name the situation up front. Two further patterns (lost or vendor-held source code, no-code MVP hitting the ceiling) are covered in the section underneath.
Rescue work is short-cycle, high-trust and intentionally narrow in scope. Before the 48-hour triage we want to make sure the situation is one we can actually move forward.
Two compact engagements before any larger commitment. Both produce written, hand-off-able output. You can stop after either step and use the report with another team.
Mutual NDA signed before any code or system access. We coordinate with whoever still holds credentials, hosting accounts or source-control logins. If access is partially lost, we work with the provider on identity verification.
Security exposure, deployability, data integrity, code quality, infrastructure state, team-handover viability. Each axis gets a short written read plus a confidence note. The point is to surface what you actually have, not to score it.
Rough comparison of what's been invested so far against what an honest path to a stable, deployable, owned system would still cost. Plus a one-line gut check on whether the project is salvageable, with the reasoning made explicit.
Full architectural audit, tech-debt inventory, list of critical fixes, forecast for time and cost to reach a stable state, and a recommendation: rescue, partial rebuild, full rebuild or abandon. Delivered as a hand-off-able plan.
After the 5-day deep-dive you have a written plan you can hand to any other team. We don't hold code hostage, ever. The diagnostic is independently valuable — even if you continue with us, you keep the report.
Tier 1 is the entry point: a fixed-price 48-hour triage you can stop at without further commitment. Tier 2 produces the recovery plan. Tiers 3 and 4 are only relevant once both sides agree the project is worth continuing.
An honest read on whether the project is recoverable, plus a rough sense of scale. You leave with a written summary you can share internally.
A written recovery plan you can hand to any team — including a team other than ours. Independent value, even if no further work is commissioned.
A system that is deployable, documented and safe to operate, with a clear handover point to your team or our maintenance engagement.
A path from a stuck or broken system to a stable, owned, modern setup — with the old system patched only as long as it needs to run in parallel.
Indicative entry prices for business clients. Final scope depends on system state, access situation, integrations and recovery requirements. Plus VAT where applicable.
A typical engagement cadence. Each step has a defined deliverable. You can stop after any step without further commitment.
H-Studio Berlin is an engineering studio, not a body-shop. Rescue work especially needs senior judgement — the first 48 hours decide the framing for everything that follows, and that's not a job for a junior with a checklist.
Patrick is your single point of contact from the first call onwards. He runs the triage, owns the architectural read in the deep-dive, and stays involved through stabilisation. Behind him sits the rest of the engineering team — but you never end up in an account-manager chain.
We deliberately hold capacity for one active rescue engagement at a time. That's why the 2-hour response target is honest: when a rescue lands, our calendar accommodates it. If we're at capacity we say so on the first call rather than stretch.
They quickly understood my problem, developed website solutions, and delivered extremely fast. I'm very satisfied. It seems like they work around the clock at H-Studio, that's how fast they are.
Working with H-Studio was valuable because they approached the product as a system, not just as a website or interface. They quickly understood the challenges of a data-heavy platform environment and were able to discuss architecture, user flows, integrations, and long-term maintainability with clarity.
I worked with H-Studio to bring order to the internal processes of my dental clinic. They took the time to deeply understand how the clinic actually works, analysed existing processes, and built a clear, logical structure across our internal systems and workflows.
Client testimonials reflect individual experiences and project scopes. Rescue work is by definition situational — outcomes and timelines depend on the state of the system, access situation, integrations and team context.
WhatsApp, Telegram and phone are the fastest channels for an active rescue. The form is fine too — it routes to the same on-call inbox. Mutual NDA can be signed within hours of the first reply.
Two patterns that don't sit alongside the others above but are common enough to call out explicitly.
You bought a custom solution. Now you need to extend it — but the source code is either with the original vendor (refusing to release) or simply lost. You need a combination of reverse engineering and replacement.
Launched on Bubble, Webflow or Glide. First paying customers came. Now you need to scale — but the original builder is unresponsive or out of their depth, and the platform itself is starting to push back.
Stories combine common patterns across multiple rescue engagements. Specific client names, numbers, sectors and stack details are anonymised or composite. Not a guarantee of specific outcome.
Examples combine recurring patterns from multiple rescue engagements. Specific client names, numbers, sectors and stack details are anonymised or composite. No guarantee of any specific outcome.
