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CRM & Sales Architecture Audit

Comprehensive Review of CRM Setup, Sales Workflows, Lead Routing & Automation Architecture

About

We provide CRM and sales architecture audits for companies that need clarity, scalability, and structured lead handling

H-Studio helps B2B teams identify structural issues in their CRM, lead pipelines, and automation layers by delivering hands-on audits, system diagrams, and actionable optimization roadmaps — focused on improving conversion processes and operational efficiency, not tool hype.

The problem: leads exist, systems don't scale

Many companies generate leads — but struggle to convert them efficiently:

CRM is filled with inconsistent or low-quality data
Lead routing is manual or unreliable
Sales workflows differ between teams
Automations exist but are fragile or undocumented
Marketing and sales systems are poorly connected
No clear ownership of data and processes

The result: increased risk of lost leads, slow response times, and inefficient acquisition spend.

Our approach: system-level clarity, not tool tweaking

We audit your entire lead and sales system as one architecture, not isolated tools.

Our goal is to:

Make lead flow transparent end to end
Identify bottlenecks and failure points
Support improvements in data quality and routing logic
Align CRM, automation, and sales workflows
Provide a roadmap your team can actually implement

What we audit

Comprehensive analysis across multiple dimensions of your CRM and sales architecture.

CRM setup & data model

  • CRM structure and object model
  • Lead, contact, account, and deal relationships
  • Data consistency and field usage
  • Lifecycle stages and ownership logic

Lead capture & routing

  • Lead sources and ingestion points
  • Routing rules (region, product, ICP, score)
  • Assignment logic and fallback handling
  • SLA and response-time risks

Sales workflows & pipelines

  • Pipeline structure and stage definitions
  • Qualification logic and handoffs
  • Automation vs manual steps
  • Cross-team consistency

Automation & integrations

  • CRM automations and workflows
  • Integrations with websites, forms, ads, email, and tools
  • Webhooks, enrichment flows, and background jobs
  • Failure handling and observability

Analytics & visibility

  • Funnel and conversion tracking
  • Attribution gaps
  • Reporting accuracy
  • Blind spots in lead and sales data

Deliverables

You receive clear, structured outputs, not generic advice:

Written audit report
System and data-flow diagrams
Identified risks & quick wins
Prioritized improvement backlog
Concrete architectural recommendations
Optional implementation roadmap

Optional: hands-on implementation support by our growth & engineering team.

Typical use cases

High lead volume but low conversion
CRM feels "messy" or unreliable
Scaling sales teams across regions
Preparing for automation or AI SDR systems
Auditing CRM before tool migration
Aligning marketing, sales, and ops

Tools & platforms we work with

HubSpot, Salesforce, Pipedrive, custom CRMs, Website & funnel systems, Email and outreach tools, Data enrichment providers, Analytics and attribution stacks.

Vendor-neutral. Architecture-first.

Who this service is for

B2B companies with inbound or outbound lead generation
SaaS and service businesses
Sales teams scaling beyond founder-led sales
Organizations with multiple lead sources
Teams preparing automation or AI-assisted sales
Companies lacking senior CRM / RevOps architecture expertise

Why H-Studio

Deep experience in lead systems & CRM architecture
Engineering + growth perspective (not sales ops fluff)
Vendor-neutral recommendations
Clear documentation and diagrams
Action-oriented results, not audits that sit unused
Alignment with GDPR principles and EU data protection requirements
FAQ

FAQ

Audit timelines depend on system complexity and scope. Typical audits take 2-4 weeks, including analysis, system review, report writing, and walkthrough sessions.

We typically need read-only access to your CRM system and optionally staging environments for testing. We can work with NDAs and security requirements.

You receive a structured report with executive summary, system diagrams, detailed technical findings, prioritized recommendations, and an optional implementation roadmap.

Yes — we audit CRM systems including HubSpot, Salesforce, Pipedrive, and custom-built solutions. We assess both CRM structure and integration architecture.

The audit is a standalone service, but we can provide implementation support separately if you decide to act on the recommendations.

CRM and sales architecture audit for companies operating production CRM systems. We support organizations with CRM reviews, sales workflow analysis, and CRM architecture based on the specific technical and regulatory context of each project. All services are delivered individually and depend on system requirements and constraints.

Audit findings and recommendations are based on the current system state and available data. Business outcomes depend on implementation, market conditions, and internal processes.