AI Assistants & Chatbots
We build custom AI assistants, internal automation agents, and intelligent chatbots powered by LLMs, vector search, and your company's private data. Designed for support, operations, onboarding, sales, and complex workflow automation — all GDPR-compliant and tailored for real business processes.
We build custom AI assistants, internal automation agents, and intelligent chatbots powered by LLMs, vector search, and your company's private data. Designed for support, operations, onboarding, sales, and complex workflow automation — all GDPR-compliant and tailored for real business processes.
Our assistants go far beyond simple FAQ bots. We create domain-specific, instruction-trained systems capable of handling documents, CRM data, product knowledge, internal rules, and multi-step reasoning.
From customer support to internal automation, we design AI agents that actually reduce workload, increase response quality, and integrate directly into your digital infrastructure.
What We Deliver
Customer Support Assistants
- •Instant answers based on product documentation
- •Context-aware support (user data, past tickets, account status)
- •Multilingual replies (DE/EN/ES/PL/RU)
- •Escalation rules & human handover
- •Integration with Zendesk, Freshdesk, HubSpot, WhatsApp
Internal Operations Assistants
- •AI agents for sales, HR, finance, ops
- •Knowledge retrieval over internal documents
- •Auto-generating emails, summaries, briefs, reports
- •Task automation (CRM updates, ticket processing, routing)
- •Slack/Teams/Email assistants for internal teams
Website & Product Chatbots
- •Embeddable web widgets
- •Conversational onboarding flows
- •Product recommendation assistants
- •Lead qualification & routing agents
- •Interactive flows with structured logic + LLM intelligence
Multi-Step Workflow Automation
- •Agents that perform sequences of tasks
- •CRM syncing, enrichment, lead scoring
- •Document parsing + PDF generation
- •Email sequences and follow-ups
- •Webhook-based automations and background jobs
Why Companies Choose Our AI Assistants
When You Need AI Assistants
This service is ideal when you need:
Tools & Technologies
LLMs & AI Stack
OpenAI, GPT-4.1/GPT-5 series, Llama 3, Mistral, custom local models
Search & Knowledge Base
Vector databases (Supabase, Pinecone, Qdrant), Embeddings, document chunking, structured retrieval
Frontend & UI
Next.js, React, chat widgets, custom UI components
Integrations
HubSpot, Pipedrive, Bitrix24, Zendesk, Intercom, WhatsApp API, Slack/Teams, Email automation tools, internal systems
Automation & Workflows
Node.js workers, queues, background jobs (Redis/BullMQ), Webhooks, CRMs, ERP systems, PDFs
Infrastructure
Vercel EU, Supabase EU, AWS EU, Docker, CI/CD
Process: How We Build AI Assistants
Step 1 — Knowledge & Data Audit
- •Document ingestion (PDFs, docs, sheets)
- •Product & process mapping
- •Role and scope definition
Step 2 — AI Architecture & Retrieval Setup
- •Vector DB and embeddings
- •Custom instruction tuning
- •Data routing, memory, context windows
Step 3 — Assistant Development
- •Chat logic, workflows, reasoning tools
- •Integrations with CRM or internal systems
- •User interface (web, Slack, WhatsApp, mobile)
Step 4 — Launch & Optimization
- •Human-in-the-loop review
- •Accuracy and safety tuning
- •Analytics, logs, usage insights
- •Ongoing iteration and model updates
Example AI Assistant Work (Case Studies)
AI assistant for a German B2B company handling 60% of support questions
Context-aware support assistant with CRM integration and multilingual support
Internal sales agent updating CRM records and writing follow-up emails
Automated sales assistant with document parsing and email generation
Website chatbot qualifying leads and routing them to sales calls
Lead qualification chatbot with intelligent routing and CRM integration
Onboarding assistant explaining product usage in multiple languages
Multilingual onboarding assistant with interactive flows and knowledge base
Legal document assistant analyzing PDFs and summarizing key sections
Document analysis assistant with PDF parsing and intelligent summarization
FAQ
Can assistants use our private documents?
Yes — all documents are embedded securely into private vector stores.
Is everything GDPR compliant?
Yes — EU hosting, no data leaving EU regions, full audit logs.
Can assistants automate tasks inside CRM?
Yes — we integrate with HubSpot, Pipedrive, Bitrix24 and custom APIs.
Do assistants support multilingual outputs?
Yes — German, English, Spanish, Polish, Russian, and more.
Can we run assistants on local or private models?
Yes — Llama/Mistral-based solutions on private EU servers.
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We work with companies in Berlin and across Germany, delivering custom AI assistants, intelligent chatbots, and automation agents powered by LLMs and vector search. Our Berlin-based team specializes in domain-specific instruction training, CRM integrations, multilingual support, and GDPR-compliant AI systems for customer support, operations, and workflow automation.